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Troubleshooting Common AnyDesk Errors on Ubuntu

When using AnyDesk, you may encounter errors that can be frustrating and disrupt your workflow. In this article, we'll explore common issues users face while connecting to remote computers using AnyDesk on Ubuntu.

Firewall Configuration Issues

One of the most common problems is firewall-related. By activating 'Change settings' in AnyDesk, you can check both the 'private' and 'public' boxes. If this pop-up was previously rejected, navigate to Windows Settings > Updates & Security > Windows Security > Firewall and Network Protection > Allow an app through firewall. When running AnyDesk in portable mode and initiating the first connection, you'll see a window prompting to allow AnyDesk through the Windows Firewall.

Whitelisting AnyDesk

In some cases, you may need to whitelist AnyDesk using `*. Therefore, it's necessary to modify the firewall to allow AnyDesk to make connections. The firewall on both the local and remote side should not interfere with the AnyDesk connection. Misconfigured firewalls are usually the cause of these error messages generated by Windows.

Internet Connection Issues

If you're experiencing one of the above problems, check your internet connection:

* Turn off your router, wait for 30 seconds, and then turn it on again.

* Move closer to the router for a better connection or try using an Ethernet cable and connect directly to your ISP.

The most common reasons why these AnyDesk errors may occur are:

* A slow or unstable internet connection

* Disconnected from the AnyDesk network

* An improperly configured firewall

Other Common Issues

AnyDesk is not connected to the server. Please make sure that AnyDesk is running on the remote computer and it is connected to the internet.

In conclusion, common issues users face while connecting to remote computers using AnyDesk on Ubuntu can be attributed to firewall configuration problems or internet connection issues. By following these troubleshooting steps, you should be able to resolve most of the errors and enjoy seamless connectivity with AnyDesk.

Anydesk ubuntu